Outlook 2007 with Google Apps Sync for Outlook goes offline


One of our users has an issue with her Outlook 2007. Everytime she comes to work in the morning her Outlook shows that she is offline. I showed her how to click on  "Work Offline" under the "Send/Recieve" tab to get it back online, but I would like to have a permanent fix.
This is a laptop with an ethernet connection to our network.
I configured the NIC by unchecking  the box "Allow the computer to turn off this device to save power" - That did not fix this problem.

Please help
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Marshal HubsEmail ConsultantCommented:

Troubleshoot your problem using simple tips: https://support.google.com/a/users/answer/163644?hl=en
Allen FalconCEO & Pragmatic EvangelistCommented:
Is the user running Google Apps Sync for MS Office (GASMO) or a MAPI connection?
Astr0Author Commented:
User is running Google Apps Sync for MS Office (GASMO)
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Allen FalconCEO & Pragmatic EvangelistCommented:
Make sure outlook us fully up to date from MSFT windows updates
Astr0Author Commented:
All MSFT updates are up to date.

Red "X" over the Outlook icon on the task bar when she arrives to work.

No other staff members are having this issue.

I have tried checking for differences in configurations with other PC's but have found none.

I have read in other forums how to configure Outlook to switch to "Manually control connection state" but I am not using Exchange Server and I am not getting that option. http://help.lockergnome.com/office/Setting-Outlook-offline--ftopict673068.html

I cannot find an answer on any other forums, but I'll keep trying. They all seem to end without a resolution. Like this one...
and this one...

I have performed the steps as described here - http://www.myrtec.com.au/kb/315
but that did not fix the problem either.
Allen FalconCEO & Pragmatic EvangelistCommented:
What other add ons are in Outlook   theorder of install can make a difference.

Have you uninstalled and reinstalled GASMO yet?
Astr0Author Commented:
Outlook Add-In's...  
Outlook Add-In's
I have tried uninstalling and reinstalling GASMO. That did not fix it.
Allen FalconCEO & Pragmatic EvangelistCommented:
I would remove all of the ad dibs and add them back one by one.   The iTunes or another add on may be pushing outlook
Into offline mode

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Astr0Author Commented:
After removing and adding the adins back one by one, Outlook has been stable and has not gone offline for over two weeks.
I feel this has solved the issue.

Thank you all for your time and help!
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