Satheesh Agatheeswaran
asked on
Roaming Profile Issue - Urgent
Hello everyone,
One of our senior management user got a new ASUS Laptop Windows 8, Since the user requires all his files to be accessed outside our network. i purchased Any time upgrade & installed on the laptop. After joining in the Domain the user profile loads perfectly (within the Private network) but when i disconnect the LAN cable immediately all the files on her desktop disappears and prompts a message saying \\server name\Folder Name\Users\username\Redire ct "Cannot access"
Could some please help me how to fix this issue as i am under full pressure and hardly got a day to fix this
One of our senior management user got a new ASUS Laptop Windows 8, Since the user requires all his files to be accessed outside our network. i purchased Any time upgrade & installed on the laptop. After joining in the Domain the user profile loads perfectly (within the Private network) but when i disconnect the LAN cable immediately all the files on her desktop disappears and prompts a message saying \\server name\Folder Name\Users\username\Redire
Could some please help me how to fix this issue as i am under full pressure and hardly got a day to fix this
ASKER
@Kent
Actually the user wants the roaming profile to be working, the concern is with windows 7 the profile loads even with the network disconnected but Windows 8 unloads the complete profile
Actually the user wants the roaming profile to be working, the concern is with windows 7 the profile loads even with the network disconnected but Windows 8 unloads the complete profile
Sounds like a problem with offline files. on the machine are the settings for offline files (sync center)..
Space set too small? You may have to sync the files manually and wait until the sync is complete. Or you don't have a partnership setup.. Check Control Panel| Sync Center
Space set too small? You may have to sync the files manually and wait until the sync is complete. Or you don't have a partnership setup.. Check Control Panel| Sync Center
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Then, starting with the user's "my Documents" you and right-click on the folder, and then take off the \\server name\Folder Name\Users\username\Redire
But, let's start with the Documents, Pictures, etc.
If you want to be absolutely sure, login to her machine as you - assuming you don't have roaming turned on and you should be able to piece this back together for her.
HTH,
Kent