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Jerry Seinfield

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Installing Exchange management tools on RDS servers, not able to update

Hello Experts,

I have a few Exchange 2010 SP3 servers, and a RDS server. On the RDS server, I have the Exchange Management tools installed to remotely manage the exchange server

The exchange version on the RDS server is Exchange 2010 SP1, and the version on the exchange servers  is Exchange 2010 SP3

The only thing I want to know is how I can update the management tools on the RDS server


I just tried to upgrade from Exchange 2010 SP1 to SP3, and got issues below

Summary: 3 item(s). 2 succeeded, 1 failed.
Elapsed time: 00:00:23


Configuring Prerequisites
Completed

Elapsed Time: 00:00:00


Management Tools Prerequisites
Failed

Error:
Setup cannot continue with the upgrade because the 'mmc' () process (ID: 3952) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.3.123.3&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
Setup cannot continue with the upgrade because the 'mmc' () process (ID: 7172) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.3.123.3&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
Setup cannot continue with the upgrade because the 'mmc' () process (ID: 10692) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.3.123.3&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
Setup cannot continue with the upgrade because the 'mmc' () process (ID: 11588) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.3.123.3&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
Setup cannot continue with the upgrade because the 'mmc' () process (ID: 13640) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.3.123.3&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
Setup cannot continue with the upgrade because the 'mmc' () process (ID: 19048) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.3.123.3&e=ms.exch.err.Ex28883C&l=0&cl=cp

Error:
Setup cannot continue with the upgrade because the 'mmc' (3952) process (ID: ) has 'Microsoft.Exchange.Management.SnapIn.Esm.dll' loaded. Close the process and restart setup.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=f0d3f291-5a52-43ea-9121-24aa7cd0c30e

Error:
Setup cannot continue with the upgrade because the 'mmc' (7172) process (ID: ) has 'Microsoft.Exchange.Management.SnapIn.Esm.dll' loaded. Close the process and restart setup.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=f0d3f291-5a52-43ea-9121-24aa7cd0c30e

Error:
Setup cannot continue with the upgrade because the 'mmc' (10692) process (ID: ) has 'Microsoft.Exchange.Management.SnapIn.Esm.dll' loaded. Close the process and restart setup.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=f0d3f291-5a52-43ea-9121-24aa7cd0c30e

Error:
Setup cannot continue with the upgrade because the 'mmc' (11588) process (ID: ) has 'Microsoft.Exchange.Management.SnapIn.Esm.dll' loaded. Close the process and restart setup.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=f0d3f291-5a52-43ea-9121-24aa7cd0c30e

Error:
Setup cannot continue with the upgrade because the 'mmc' (13640) process (ID: ) has 'Microsoft.Exchange.Management.SnapIn.Esm.dll' loaded. Close the process and restart setup.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=f0d3f291-5a52-43ea-9121-24aa7cd0c30e

Error:
Setup cannot continue with the upgrade because the 'mmc' (19048) process (ID: ) has 'Microsoft.Exchange.Management.SnapIn.Esm.dll' loaded. Close the process and restart setup.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=f0d3f291-5a52-43ea-9121-24aa7cd0c30e

Elapsed Time: 00:00:21


Languages Prerequisites
Completed

Elapsed Time: 00:00:01
ExchangeWindows Server 2008Microsoft Virtual Server
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Jerry Seinfield

ASKER

Additional note

The Exchange management console version on the RDS server is the Exchange 2010 SP1 and the version on the exchange servers is Exchange 2010 SP3, therefore the final versions are 14.01.0355.002 and 14.03.0123.003


How can I upgrade the EMC on the RDS server without the errors above?
Avatar of Will Szymkowski
Will Szymkowski
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When you are logged into the server open the task manager and see if there are other uses that have mmc consoles if any kind currently open. If they do close them and try again.
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