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JeffBeallFlag for United States of America asked on

outlook ost

at work I'm having a problem with outlook 2010 and calendar slow response.
at first i thought it was just outlook, but the more info i get, it appears to be mostly the calendar that is slow.
I started looking into slow calendars in outlook 2010, and keep seeing things about removing the ost file and having outlook rebuild the ost file. I thought the ost file was created when you use cache mode. also, i found that i should go to
c:\users\username\appdata\roaming\microsoft\outlook
to find the ost,
however, the user i am trying to help doesn't have the ost there.
so i searched the entire drive and still no ost
so i looked on her network share, and still no ost.
Is it possible the the ost is on the exchange server?
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JeffBeall

8/22/2022 - Mon
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Nick Rhode

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ASKER
JeffBeall

thank you for the help
so it turns out the problem was something i never heard of. it's called cached folder handling.
it different that cached exchange mode
apparently outlook 2010 handles cacheing things like the calendar differently than outlook 2007, but there is a reg hack to make 2010 behave like 2007.
i tried the hack and it works, the users aren't having the lag problems anymore.
pretty interesting stuff i thought, i'm going to try to find more info on it. this might be challenging, because a quick google search mostly shows stuff about cached exchange mode.
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