Dell Perc 6i low battery alert

I have a battery alert on my Dell R710.  It has a Perc 6i controller.  It says it only has 24 hours left on battery.  Will write cache be disabled due to this?
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PowerEdgeTechConnect With a Mentor IT ConsultantCommented:
"Is there a way to clear the warnings or refresh? "

You can clear the hardware logs, but if the problem is persistent and valid, it will just return.  In OMSA, click on System, then the Logs tab, Clear Logs.  You might Export or make a note of the entries first.

Did you update the system BIOS and ESM/BMC firmware too, preferably before updating the PERC firmware?  Did you update the driver for the PERC, then the firmware?

Every 90 days, the PERC will perform a "learning cycle", where it will completely drain the battery, then recharge it.  It is possible that the firmware update cleared/reset the day count for this cycle, causing it to kick off immediately.  If that is the case, it should return to a normal status within 24 hours.  You can confirm this in the controller log (OMSA, Storage, PERC, Export Log from dropdown list of Available Tasks for the controller) ... you can post it here if you like.
PowerEdgeTechIT ConsultantCommented:
Possibly ... it depends at what point the controller decides it is best to disable it.  What OS are you running, and do you have OpenManage installed?  It could just be part of a normal learning cycle, or it could just be a random fluctuation, or it might mean your battery needs to be replaced.

You can check the controller log to see what the controller has to say about the battery.  It is also possible your firmware needs to be updated.
gopher_49Author Commented:
I have OpenManager...  The problem act silly started a few days ago after updating the firmware.  Its a used battery / perc / server..  But..  The low battery messages did not appear until updating the firmware on the controller.  After doing so I got a failed battery message.  Then it started to display the warning about less than 24 hrs available.  Both servers are doing the exact same thing after the firmware update.  Is there a way to clear the warnings or refresh?
gopher_49Author Commented:
Both Perc's are doing the same thing.. We updated ALL firmwares via the Dell Repository firmware DVD builder...  It's been 7+ days and nothing has changed.  I have a low battery notice on the front panel of the server and a failed battery in the OMSA.  Once battery was replaced and it didn't make a difference.. also, these messages did not appear until we did the firmware update.
gopher_49Author Commented:
Clearing the logs via OMSA made the alerts go away..  We'll see if they come back but so far so good.

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