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AndrewFlag for Australia

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Installation of printer on a laptop

Hi Experts,

Environment -
4 PC/Laptops all running Windows 7 Pro
Server 2012 ( 1 x Host 1 x Virtual  DC)

I recently setup a server and domain with the above  specs for a client and now I have a client laptop that has given no end of trouble when it comes to adding a printer and printing.

I couldn't even logon as domain admin and fix as I kept getting access denied (argh) just trying to access My Docs.

I have been unsuccessful on many attempts to resolve this I can add a printer but

when I go to print I receive an error need to install a driver (as per attached

pic)

Short of a wipe and reload any suggestions???

thanks in advance
Printer-install-issue.jpg
SOLUTION
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Nagendra Pratap Singh
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Andrew
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ASKER

Yes I installed the driver tried different drivers, different ports differtne connection methods i.e via cmd prompt, I couldn't even connect to a shared printer that the other PC's could connect to I'm at a loss!!!
ASKER CERTIFIED SOLUTION
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lauchangkwang
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Andrew
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ASKER

I had tried both those options but still same issue thanks for confirming time for a wipe and reload I think it is something to do with Acronis Workstation backup & recovery which never worked and could never get rid of it at least he will have a clean slate.

Will split the points for attempting to help, cheers.