troubleshooting Question

Analyse-it for Excel fails to load

Avatar of Brian Pierce
Brian PierceFlag for United Kingdom of Great Britain and Northern Ireland asked on
Microsoft OfficeMicrosoft ExcelMicrosoft Applications
5 Comments1 Solution375 ViewsLast Modified:
I have a client who has installed Analyse IT 3 on Excel 2103
However when she attempts to use it the following message appears:

Location: C:\Program Files\Analyse-it3\AnalyseIt.ExcelAddin.loader.dll
Load Behaviour: Not Loaded. A runtime error occurred during the loading of the COM Add-in.

Any thoughts ?
excel-problem.PNG
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