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splitrockit

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Outlook Contact Info Gone

I imported a PST from Outlook 2003 to Outlook 2013. The contact names are there. However, all the information, address, email address, etc.. is missing.
Any suggestions to be appreciated.

Thanks.
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marsilies

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Are you sure it is missing or is it that the default address book has not been set.
Tools--Address book
Once in address book--Tools again and Options
Do you have more than one address book? (Check drop down list)
If so change the order (move up and change the default address book
Outlook-2003-Address-Book.jpg
when you import, you need to choose the PST format mode as 2003, as its changed from 2007 onwards to a unicode format.

if you choose to import as a 2003 formatted PST, you should have your data intact.
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splitrockit

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Thanks