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janaFlag for United States of America asked on

How to run Windows 8 BitDefender at will and 'not responding'

We have Windows 8 Pro with BitDefender installed.  It seems as running ok, but can't seem to run a scan at will, when we want it, like NOW.  Recently we have a message saying it stopped responding and request restart, which we do.  Yes is always inactive.
Anti-Virus AppsAnti-SpywareWindows 8

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jana

8/22/2022 - Mon
Michael Best

Your install probably needs repair, so follow this guide:

How to Repair Bitdefender 2013 on Windows 8
http://www.bitdefender.com/support/how-to-repair-bitdefender-2013-on-windows-8-1053.html
ASKER
jana

Ok will do.
ASKER
jana

ran repair, still can't run bitdefender at will.

Please note the pic below.  There is no option to run the scan "Now".  But if we stay looking at this screen, it would change the file in "Virus Shield" , hence is running.

ee
Please advice to run at will, when we really want it.
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Michael Best

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ASKER
jana

Worked!
ASKER
jana

Thanx