How to run Windows 8 BitDefender at will and 'not responding'

We have Windows 8 Pro with BitDefender installed.  It seems as running ok, but can't seem to run a scan at will, when we want it, like NOW.  Recently we have a message saying it stopped responding and request restart, which we do.  Yes is always inactive.
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Michael-BestConnect With a Mentor Commented:
In the free version there is no button for it in the minimal user interface.

Right click the icon in the system tray then choose (left click) the Full scan option from the antivirus's tray menu.
The scan will now start and show in the minimal user interface.
Your install probably needs repair, so follow this guide:

How to Repair Bitdefender 2013 on Windows 8
rayluvsAuthor Commented:
Ok will do.
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rayluvsAuthor Commented:
ran repair, still can't run bitdefender at will.

Please note the pic below.  There is no option to run the scan "Now".  But if we stay looking at this screen, it would change the file in "Virus Shield" , hence is running.

Please advice to run at will, when we really want it.
rayluvsAuthor Commented:
rayluvsAuthor Commented:
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