asked on

Internet Explorer Scroll Bard

I have Windows 7 32 bit with Internet Explorer version 8. When I open a program & then open the windows inside a new browser session will open but the scroll bar on the right side of the screen will not let me scroll al the way to the bottom. Upgrading to IE 9 is not an option & I've updated the BIOS & the video adapter drivers to the newest version with no luck....I've played around with the resolution settings also with no luck...Any suggestions?

Randy Downs

Try this:

http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/scroll-bar-is-not-working-in-internet-explorer-and/b95268c5-e34e-4486-8558-a504122b4335

Check if the issue persists in safe mode/safe mode with networking (Step 1). If the issue does not persist in safe mode/Safe mode with networking then, perform clean boot (Step 2) on your computer.
Step 1:
a. Restart the computer
b. Start tapping F8 key
c. You will get advanced boot option window
d. Select the option “Safe mode” or “Safe mode with networking”
Link: http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
Step 2:
Starting your computer by using a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game or program. This kind of startup is known as a "Clean boot."

Follow the steps provide in the below article to perform clean boot. http://support.microsoft.com/kb/929135
Note: To return your computer to a Normal startup mode, follow these steps:
a. Click Start in the Start Search box.
b. Type msconfig, and then press ENTER.
If you are prompted for an administrator password or for a confirmation, type the password, or provide confirmation.
c. On the General tab, click Normal Startup - load all device drivers and services, and then clickOK.
d. When you are prompted, click Restart.

ded9

Post some screenshot of the issue ..if possible.

Ded9

ASKER CERTIFIED SOLUTION

Merete

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial