I have a tiny piece of a project. I'm trying to deploy an Appworx/UC4/Atomatic Application scheduling app at a hosting facility. A lot of the work was done by others. We have two clustered Citrix servers. I don't have admin. When a connection is launched from the desktop of either of these two servers by an admin user it properly displays the login screen to the console with no errors. Java logging is enabled and displays no errors.
When the console is launched from my companies launch page on the presentation server it errors and fails launch the console. I am trying to figure out whether or not there are separate java settings for our presentation server than from the Citrix administrators desktop within the firewall. We have opened the ports required on the two clustered Citrix servers. That doesn't seem to make them available to the presentation server.