troubleshooting Question

Slow Perfomance Laptop

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jskfanFlag for Cyprus asked on
HardwareLaptops NotebooksWindows 7
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I have the following laptop :

Manufacturer: iBuyPower Computers
Rating: 5.9 Windows Experience index
Processor: Intel(R) Core(TM) i7-3630QM CPU @2.40GHZ 2.40 GHZ
Installed Memory (RAM) : 16.0 GB () (15.9 usable)
System type: 64 bit Operating System

it is using windows 7 home Premium

It is very slow  when I open windows explorer or internet explorer, or firefox or any local application. and you would think it is using a lot of resources, But When I open up task manager to see memory and cpu perfomance it is not using even 2%.

I have run antiMalware. anti Virus, TDSKiller, and disk defrag, but it is still very slow.

I am not sure what else to do to get it back to normal.

Any help will be very much appreciated.

Thank you
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