We have third party software that after an upgrade is erroneously multiple copies of print jobs. It is sending two print jobs to the printer queue, and also setting Copy Count in each print job to 2.
Until they fix the software, I thought there was a way to get HP printers (fairly current printers like HP9040, 8150, 4250) to ignore the Copy Count setting.
Using the PCL6 driver I disabled Advanced Printing Features and also enabled mopier mode. Also tried the HP Universal Printing PS with the same changes.
Copy Count is still functioning.
Any ideas on how to get an HP printer to ignore Copy Count?
I can't imagine there is a simple way to attack this in the other direction by blocking the second print job.
Thanks in advance.