Name Servers & Records

Posted on 2013-09-10
Medium Priority
Last Modified: 2013-09-29
Hi Experts,

I just had an issue with my own email/website and one other clients,

Not sure what has happened but it seems that something has pointed my A and MX records to an old IP address where my email & website was being hosted some months ago, even though my records in Zoneedit had the correct info.

mxtoolbox showed it is at the old ip address I am using Zoneedit for all my records as mentioned above.

In the attachment Global DNS Propagation shows some countries as the current address where it is meant to be and about half the other countries show the old address.

I have just fixed this by changing my A record to a false zone and changing back again but would really love to know how the heck it happened!!!

thanks in advance
Question by:it_fan
  • 4
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LVL 40

Expert Comment

ID: 39482057
What is the time to live value for your A / NS records? If it is set to high value then it will take time before it propagates to all DNS servers.

You may always set TTL of your records to low value (say 1 Hour) one day before you do the change, then change the record and the set TTL to higher value (say 1 day).

Author Comment

ID: 39482094

I didnt make any changes but the TTL is usally set about 1800.

Pretty sure Zoneedit is the culprit as to why I dont know.... but no doubt they will deny it.
LVL 40

Expert Comment

ID: 39482134
What is the zones refresh/reload policy of your hosting company?
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Author Comment

ID: 39482185
I am the host for a couple of websites and emails which I host through mailenable an email hosting program

Accepted Solution

it_fan earned 0 total points
ID: 39519942
Thanks for trying... the  issue was on Zone-edits end as suspected

Author Closing Comment

ID: 39530994
The answer was within my question the culprit was Zoneedit

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