oui.exe unable to locate component


When installing oracle 10g( on windows 2008,service pack 2, 32bit ,
we are getting the following error message.
oui.exe unable to locate the component apphelp.dll
zoscoitNetwork AdministratorAsked:
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RindbaekSenior ConsultantCommented:
havent seen that one before...
but being win 2008 sp2 i hev to ask, do you run the installer with elevated rights?
zoscoitNetwork AdministratorAuthor Commented:
with elevated rights???
can you explain how to run the installer with elevated rights.
do you mean running the installer with administrative privileges. If so
yes, I am running the oui as an administrator.
RindbaekSenior ConsultantCommented:
Even though your accont is a local administrator some tasks requires that you right click on the program and choose run as administrator, thats what i meant.

From what i can find it looks like an issue with Windows more than an oracle issue.
To clarify that can you install another and newer oracle product, like an 11G client?

Elsy you could have a looke at this, I hope this can help you: http://pcsupport.about.com/od/findbyerrormessage/a/apphelp-dll-not-found-missing-error.htm

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slightwv (䄆 Netminder) Commented:
Have you used the same source to install from before?

I'm thinking you might not have unzipped all the files into the same folder.
zoscoitNetwork AdministratorAuthor Commented:
An issue with Windows more than an oracle issue.
1. we change to windows 2003
2. its working fine now with same oracle 10g(
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