Outlook 2013 - Permanently Open Other User's Shared Inbox

Posted on 2013-09-10
Medium Priority
Last Modified: 2013-09-10
In Outlook 2013 I can open another user's shared calendar. Once I have done that I can still view that user's calendar after navigating to another tab or restarting Outlook.  

Is there a way to achieve something similar when opening another user's inbox?  After I have opened another inbox, if I navigate to a different tab or to my own inbox, then I have to click File -> Open -> Other User's Folder, and select the user's inbox all over again to access it.  Am I missing something, or is this just the way it works.  All the accounts I am working with are on an Exchange 2007 server by the way.
Question by:McThump

Accepted Solution

jpgobert earned 1500 total points
ID: 39482210
The way you're opening it is why it is only a temporary view.  If you want to have it permanently added then you need to add it as a secondary account.

Open the Account Settings dialog box, highlight your Exchange account profile and click "Change".

When the Change E-mail Account dialog opens, click on More Settings

Click on the Advanced Tab

In the Mailboxes section at the top, click on Add and type the username of the box you want to add and click OK.

Click OK to close the account settings dialog box.

Click Next on the E-mail Account dialog box.

Click Finish

The new account should now be listed below your account in the Mailbox List.

Author Comment

ID: 39482236
I was hoping to avoid having to do that, but you have answered my question.  Thanks.

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