A small office has been using a nas device to synchronize all word docs and save them to the nas. Users access them from the nas, make changes, nas synchronizes..etc.
All of a sudden, any word files from the nas or ones saved from nas to local computers open with an error:
word cannot start word converter mswrd 632.wpc
We tried the microsoft registry fix and that got rid of the message, but they still do not open.
We tried copying them to another computer and get the same errors. New word files created will open, so it seems that all of the word files on the nas got corrupted. Other files on the nas open such as pdf files
Does anyone know how this could have happened. Is there any hope to open the files that are corrupt?
There are thousands of word files that will not open.