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Computer still crashing every day with driver_power_state_failure

The system is a windows 7 home premium system with the latest Windows updates.

The system crashes every time that I shut the lid and later reopen it. The crash occurs when it reopens. The crash minidump is attached.

When the lid is closed, the following appears in the system event log

The system is entering sleep.

Sleep Reason: Button or Lid

Name resolution for the name David-pc.home timed out after none of the configured DNS servers responded.

The browser has forced an election on network \Device\NetBT_Tcpip_{58642AD1-17D6-42F5-B741-53B664AEEBA3} because a master browser was stopped.

The Computer Browser service was successfully sent a stop control.

 The reason specified was: 0x40030011 [Operating System: Network Connectivity (Planned)]

 Comment: None

The browser has forced an election on network \Device\NetBT_Tcpip_{58642AD1-17D6-42F5-B741-53B664AEEBA3} because a master browser was stopped.

The Computer Browser service entered the stopped state.

The Application Experience service entered the stopped state.

In the morning when the system is started, the following appears

The operating system started at system time ¿2013¿-¿09¿-¿11T12:08:02.375199800Z.

File System Filter 'FileInfo' (6.1, ¿2009¿-¿07¿-¿13T19:34:25.000000000Z) has successfully loaded and registered with Filter Manager.

File System Filter 'MpFilter' (6.3, ¿2013¿-¿06¿-¿07T19:01:11.000000000Z) has successfully loaded and registered with Filter Manager.

Error: The previous system shutdown at 11:26:37 PM on ¿9/¿10/¿2013 was unexpected.

Microsoft (R) Windows (R) 6.01. 7601 Service Pack 1 Multiprocessor Free.

The Event log service was started.

The system uptime is 35 seconds.

Critical: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

ACPI thermal zone ACPI\ThermalZone\THM_ has been enumerated.            
_PSV = 0K            
_TC1 = 0            
_TC2 = 0            
_TSP = 0ms            
_AC0 = 0K            
_AC1 = 0K            
_AC2 = 0K            
_AC3 = 0K            
_AC4 = 0K            
_AC5 = 0K            
_AC6 = 0K            
_AC7 = 0K            
_AC8 = 0K            
_AC9 = 0K            
_CRT = 378K            
_HOT = 0K            
_PSL - see event data.

Autonegotiation Mode 2 yukonw7

Processor 0 in group 0 exposes the following:

2 idle state(s)
3 performance state(s)
8 throttle state(s)

Processor 1 in group 0 exposes the following:

2 idle state(s)
3 performance state(s)
8 throttle state(s)

Port A is down yukonw7

Port A is up with 100 Mbps

Duplex State is Full Duplex

Pause Function is Rx and TX

What can be done about this problem?
091113-30170-01.dmp
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dovidf
Asked:
dovidf
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3 Solutions
 
aadihCommented:
Disable sleep and change what the computer should do when closing the lid setting to "do nothing" and see if the problem goes away.
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dovidfCEOAuthor Commented:
I changed closing the lid to do nothing. We'll see what happens.
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aadihCommented:
"We'll see what happens." ~ dovidf

A great practical attitude.  :-)
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ded9Commented:
Dmp file points to Marvell Yukon ethernet driver.


Known issue ...look like you have installed hardware update from microsoft website for Marvell Yukon ethernet .

You can hide this update for now .

In order to resolve your issue ...go to system manufacturer website and install the latest driver for Marvell Yukon ethernet driver.. After installing the driver ...reboot and check.

Monitor the system.




Ded9
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Mike RoeCommented:
Update driver for video card
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dovidfCEOAuthor Commented:
Why do you say for the video card?
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dovidfCEOAuthor Commented:
I upgraded the Marvell Yukon to the latest driver.
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ded9Commented:
You can replace the nic card and get a new one ...just takes 15 minutes to do it.

Take it to a computer shop they will do it for you.

If this system is under warranty then the manufacture will help you.

First try clean install...if the issue persist after clean install then replace the nic card.


Ded9
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nobusbiljart fanCommented:
david, after upgrading the driver as Ded said, do you still have the problem?
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dovidfCEOAuthor Commented:
The machine remained powered on so it didn't crash. I'll change the lid setting to sleep to see if it helps.
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nobusbiljart fanCommented:
i would not change anything - till you know it's crashing or not
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dovidfCEOAuthor Commented:
nobus, you are right. I'll leave it for a couple of days
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dovidfCEOAuthor Commented:
When it didn't go to sleep, it didn't crash. When I did a manual sleep, it crashed when I attempted to restart it.

Not allowing it to go to sleep works for me so I don't think any other activity is warranted.

The latest minidump is attached.
091513-41168-01.dmp
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ded9Commented:
Same driver shows up

X64_0x9F_3_yk62x64_IMAGE_pci.sys

Can be with a different name ...yk62x64.sys


Points to Marvell Yukon ethernet driver. If updating driver is not able to resolve the issue then backup data and go for clean install.



Ded9
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nobusbiljart fanCommented:
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dovidfCEOAuthor Commented:
sfc didn't find anything.

I didn't have any problem for months with my Marvell driver and all of a sudden problems came up. Right now the don't sleep option works and the Marvell works so no further effort on my part is warranted in my opinion.
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nobusbiljart fanCommented:
in case it happens, you can also do a system restore to a date it was ok
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