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No comment has been made in the last month. We have now been able to resolve this issue by resetting the email account in outlook.
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No comment has been made in the last month. We have now been able to resolve this issue by resetting the email account in outlook.

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Hi,<br />
<br />
I have a customer with a bt email configured with outlook.<br />
A problem has arisen where whenever a send and recieve is done or apprentally in the words of the client &quot;whenever anything is done&quot; outlook prompts your to type in username and password so he does this and clicks 'Ok' but then it just pops up again and it's not that the password is wrong it just keeps popping up.<br />
<br />
At first i thought it was because the clients isp's SSL certificate had expired so i allowed the emails to come through anyhow which seemed to have fixed it for about 1 and half hour but now it has arisen again and outlook was not closed and re-opened during this time.<br />
<br />
Thanks<br />
TechDivision
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Hi,

I have a customer with a bt email configured with outlook.
A problem has arisen where whenever a send and recieve is done or apprentally in the words of the client "whenever anything is done" outlook prompts your to type in username and password so he does this and clicks 'Ok' but then it just pops up again and it's not that the password is wrong it just keeps popping up.

At first i thought it was because the clients isp's SSL certificate had expired so i allowed the emails to come through anyhow which seemed to have fixed it for about 1 and half hour but now it has arisen again and outlook was not closed and re-opened during this time.

Thanks
TechDivision

bt email in outlook password box popping up

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Microsoft applications include a variety of software programs, including development and digital authoring programs (Expression and Media Center), educational programs, Internet software, including Essentials, Skype and the Live family, anti-virus, productivity applications and suites like Office, Excel, Word, Outlook, Access and PowerPoint, video games and server applications such as Exchange, SharePoint, IIS and Virtual Server.