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Google will not remove my domains completely from their DNS

A website company used Gmail as the back end for multiple domains to provide email accounts when they created our websites.  We have since moved away from using Gmail and deleted our Google apps and every other associated Google account (or I at least thought we did).  

We are now experiencing sporadic and inconsistent email deliveries with multiple errors from users sending from Gmail (or using Google DNS) to our domains.  It is very inconsistent, but the single factor appears to be entries for our domains that Google servers think are still hosted within Gmail.  Since we never paid for Google apps I cannot contact Google directly.  

Does anyone know how we can ensure that any references to our domains within Google’s DNS are completely removed?

Thank you in advance

1 Solution
Daniel HelgenbergerCommented:
This seems to be a classic split DNS situation, where Googles internal Name System has a SOA records for old hosted domains left.

If users use Gmail to write emails to your domain, then Gmail is looking up the domain in its DNS fist - there is a record - and will return this one intead looking for the correct record on external DNS servers.

There is little you can do directly about it. I would try to use the 'abuse' reporting on google, write up the situation, attach a document from your registrar to confirm this is your domain (they can do a whois anyway, this should point to the correct persons).
Ask them to remove the records from their DNS - then the problem is gone immediately.
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