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MatworX call log

I need to print a call log from a PBX using MatworX version 13.  Someone called 911 from a phone somewhere in the building and we need to know which extension the call originated to help out the local authorities.

1 Solution
Hi, MatworX doesn't do SMDR (simple message detail recording) you need a separate computer for that. MatworX just handles the programming interface for you.

Please see this link explaining how to get SMDR working.

You'll also need some kind of SMDR translator like http://www.aggsoft.com/pbx/nec-neax2000-ips.htm or something like it running on the SMDR terminal/computer.
shsmhelpdeskAuthor Commented:
This is exactly what I thought.  Now I have documentation to support it.  I appreciate your input.  Thanks!
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