Non-deliverable message from new hire email address.
I have a user here who's email address is producing the error message below when some users attempt to send to her.
Her AD account and mailbox are new (and have been deleted then recreated for good measure). But the message still persists.
Delivery has failed to these recipients or groups:
"Kacie Matthews
The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.
Diagnostic information for administrators:
Generating server: DEN-EXC-006.res.lan
IMCEAEX-_O=RES_OU=EXCHANGE
#550 5.1.1 RESOLVER.ADR.ExRecipNotFou
Original message headers:
Received: from DEN-EXM-001.res.lan ([fe80::ec5f:cc84:15f4:ab6
den-exc-006.res.lan ([::1]) with mapi id 14.02.0347.000; Wed, 11 Sep 2013
12:59:36 -0600
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding:
From: Damon Maranya <Damon.Maranya@res-america
To: Kacie Matthews <Kacie.Matthews@res-americ
Subject: test
Thread-Topic: test
Thread-Index: Ac6vIQ6F/uxDraiPRR+7m0hcvd
Date: Wed, 11 Sep 2013 12:59:35 -0600
Message-ID: <9D3E8284FA264147BB2D8A7DA
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <9D3E8284FA264147BB2D8A7DA
MIME-Version: 1.0
X-Originating-IP: [172.21.131.88]"
Anyone have any idea why?
Thanks,
Damon M.
Her AD account and mailbox are new (and have been deleted then recreated for good measure). But the message still persists.
Delivery has failed to these recipients or groups:
"Kacie Matthews
The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.
Diagnostic information for administrators:
Generating server: DEN-EXC-006.res.lan
IMCEAEX-_O=RES_OU=EXCHANGE
#550 5.1.1 RESOLVER.ADR.ExRecipNotFou
Original message headers:
Received: from DEN-EXM-001.res.lan ([fe80::ec5f:cc84:15f4:ab6
den-exc-006.res.lan ([::1]) with mapi id 14.02.0347.000; Wed, 11 Sep 2013
12:59:36 -0600
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding:
From: Damon Maranya <Damon.Maranya@res-america
To: Kacie Matthews <Kacie.Matthews@res-americ
Subject: test
Thread-Topic: test
Thread-Index: Ac6vIQ6F/uxDraiPRR+7m0hcvd
Date: Wed, 11 Sep 2013 12:59:35 -0600
Message-ID: <9D3E8284FA264147BB2D8A7DA
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <9D3E8284FA264147BB2D8A7DA
MIME-Version: 1.0
X-Originating-IP: [172.21.131.88]"
Anyone have any idea why?
Thanks,
Damon M.
ASKER CERTIFIED SOLUTION
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recreate the user id this should resolved the issue
ASKER
Yup that did it. Thanks very much.
:)
:)
It looks like problem with outlook. means OAB not updating the particular outlook so could you please remove the "Exchange cahemode" in outlook and restart the outlook, it will work for that users. if you want change to all outlooks.
you can go to server and powershell
It will replicate to all
Thanks