Avatar of citechsolutions
citechsolutionsFlag for United States of America asked on

Downgrading IE 10 when it is PreInstalled to a New PC

When a new 64 bit PC/Laptop comes into our office with Windows 7 Pro installed -- it has IE 10 already in place.  We have an app in our office (intranet) that does not work with IE 10 so we need to downgrade it back to IE 9.  When we uninstall IE 10 it rolls back to IE 8 and then we upgrade to IE 9.  The problem is consistent -- if we do this -- users get errors when they try to download a file from any internet site.  Gives a can't access or file does not exist.  Anybody else have this downgrade issue or know what the fix may be.
Web Browsers

Avatar of undefined
Last Comment

8/22/2022 - Mon
Kent Dyer

I have a question..  Not necessarily the "fix" but have you tried F12 Developer mode where you run in say IE8, or IE9 mode?  We have a call tracking system that does not work in IE8+ and I have been running my work laptop in IE7 compatibility mode for going on two years now and I have had no issue with other sites - public or Intranet.



Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question

didn't get any possible fixes
This is the best money I have ever spent. I cannot not tell you how many times these folks have saved my bacon. I learn so much from the contributors.