Downgrading IE 10 when it is PreInstalled to a New PC

When a new 64 bit PC/Laptop comes into our office with Windows 7 Pro installed -- it has IE 10 already in place.  We have an app in our office (intranet) that does not work with IE 10 so we need to downgrade it back to IE 9.  When we uninstall IE 10 it rolls back to IE 8 and then we upgrade to IE 9.  The problem is consistent -- if we do this -- users get errors when they try to download a file from any internet site.  Gives a can't access or file does not exist.  Anybody else have this downgrade issue or know what the fix may be.
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Kent DyerIT Security Analyst SeniorCommented:
I have a question..  Not necessarily the "fix" but have you tried F12 Developer mode where you run in say IE8, or IE9 mode?  We have a call tracking system that does not work in IE8+ and I have been running my work laptop in IE7 compatibility mode for going on two years now and I have had no issue with other sites - public or Intranet.


citechsolutionsAuthor Commented:
creating a new profile appears to fix the issue

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
citechsolutionsAuthor Commented:
didn't get any possible fixes
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Web Browsers

From novice to tech pro — start learning today.