Software/Service for routing Phone Calls?
We have 1 phone number and 3 businesses running off it. We want to have someone call the one number, and have the option to "Hit "1" for business A, Hit "2" for business "B", etc", then of course be able to route the call differently for each. (I am sure there is a name for this feature --- call routng? Off-hand not sure)
Does anyone have any suggestions of software or a service to handle this? We were thinking "GOOGLE VOICE", but it doesn't look like it does what we need. And with the state of software & technology, don't want to go buy a complete phone sytem hardware just to manage 1 phone number, unless there is a handset-hardware that will solve this problem for us.
Thanks for any assistance!!!!!!!!!
Voice over IP (VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, broadband telephony, and broadband phone service. The term specifically refers to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN). Examples of the VoIP protocols are H.323, Media Gateway Control Protocol (MGCP), Session Initiation Protocol (SIP), H.248 (also known as Media Gateway Control (Megaco)), Real-time Transport Protocol (RTP), Real-time Transport Control Protocol (RTCP), Secure Real-time Transport Protocol (SRTP), Session Description Protocol (SDP), and Inter-Asterisk eXchange (IAX).
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