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philsimmonsFlag for United States of America asked on

Windows 7 Blue Screen of Death

I am running Windows 7 Pro, 64-bit on my Lenovo laptop.  I never had any trouble with Windows 7 until yesterday, when I had a problem with my search indexer that ultimately lead to Windows tech support reinstalling the operating system.  Almost immediately, and every 4-6 hours since, my system started crashing with the "blue screen of death" that I thought had been relegated to the anals of history.  Do you have any idea what could be causing this, and what I can do about it?

Thanks,

Phil
Windows 7System UtilitiesWindows OS

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nobus

8/22/2022 - Mon
SOLUTION
Nick Rhode

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ASKER
philsimmons

My search indexer was never fixed, and cannot function, so it isn't related to that.  I ran the WhoCrashed program, and the results are attached:

crash dump report
I tried to upload the memory.dmp file, but it's over 600 MB, too large to upload.

Hopefully you guys can figure out what it means.

Thanks,

Phil
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ASKER
philsimmons

Hello all,

I don't know if an answered question can be UN-answered, but the crashing problem I had doesn't seem to be fully resolved (though updating all of the drivers helped a lot).  While the computer doesn't crash often, it still crashes every 1-2 days.  Attached are the minidump files from a couple of recent crashes.  Can  you ascertain what's causing the crash?

Thanks,

Phil
091313-46878-01.dmp
ASKER
philsimmons

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ASKER
philsimmons

Here is the other crash report.
ded9

I think you need to ask a new question as this is already closed.



Ded9
nobus

you can always use request attention, and ask a mod to reopen this Q
46878 points to :  DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)   --- TeeDriverx64.sys
this is part of the Intel(R) Management Engine Interface

did you update, or install it?  Look for it on the Lenovo site, or post your model here
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