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First verify that you can use some other FTP client program to download the same remote file to the same local folder while logged in with the same user credentials.
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First verify that you can use some other FTP client program to download the same remote file to the same local folder while logged in with the same user credentials.

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yes I can.<br />
the problem lies with the download process for the add on
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yes I can.
the problem lies with the download process for the add on

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After restarting Firefox, &nbsp;isn't under Tools-&gt; Fireftp?
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After restarting Firefox,  isn't under Tools-> Fireftp?

Firefox-Location-of-FireFtp.png

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I am having problems with fireftp, the free ftp which is available as an add on for firefox.<br />
the download does not seem to be working. <br />
I click on it. &nbsp;Up comes a box where I have to allow.<br />
it then tells me that it will be available when I re-start firefox.<br />
when i do so nothing happens.<br />
I am using windows 7.<br />
I cannot find the program anywhere.<br />
it looks a very simple process but i cannot get it to work.<br />
any thoughts please?
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I am having problems with fireftp, the free ftp which is available as an add on for firefox.
the download does not seem to be working. 
I click on it.  Up comes a box where I have to allow.
it then tells me that it will be available when I re-start firefox.
when i do so nothing happens.
I am using windows 7.
I cannot find the program anywhere.
it looks a very simple process but i cannot get it to work.
any thoughts please?

fireftp

Web browsers are applications used primarily to display documents, files and media from the Internet, identified by a Uniform Resource Identifier (URI) that can be a page, image, video or other file. Some browsers require the use of add-ons or extensions to safely render the information they receive; others have systems built into them to perform the same functions.