fireftp

I am having problems with fireftp, the free ftp which is available as an add on for firefox.
the download does not seem to be working.
I click on it.  Up comes a box where I have to allow.
it then tells me that it will be available when I re-start firefox.
when i do so nothing happens.
I am using windows 7.
I cannot find the program anywhere.
it looks a very simple process but i cannot get it to work.
any thoughts please?
digiselAsked:
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AlexPaceCommented:
First verify that you can use some other FTP client program to download the same remote file to the same local folder while logged in with the same user credentials.
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digiselAuthor Commented:
yes I can.
the problem lies with the download process for the add on
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Marc ZCommented:
After restarting Firefox,  isn't under Tools-> Fireftp?
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Marc ZCommented:
Sorry I was wrong, it should be under Tools->Web Developer->FireFtp

You can also Right Click on your toolbars, and select Customize, and drag  the FireFtp icon to a toolbar and it will show up there.  You can see that in my image as well.
Firefox-Location-of-FireFtp.png
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digiselAuthor Commented:
thanks.
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