troubleshooting Question

fireftp

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digiselFlag for United Kingdom of Great Britain and Northern Ireland asked on
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I am having problems with fireftp, the free ftp which is available as an add on for firefox.
the download does not seem to be working.
I click on it.  Up comes a box where I have to allow.
it then tells me that it will be available when I re-start firefox.
when i do so nothing happens.
I am using windows 7.
I cannot find the program anywhere.
it looks a very simple process but i cannot get it to work.
any thoughts please?
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