RMA for Toshiba hard drives - anyone got a link?

Hi,

Anyone got a URL for RMA on a Laptop sized 2.5 hdd?
I realise they may reject the fact that it was in a Laptop but worth a shot
fcekAsked:
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kadafitcdCommented:
http://storage.toshiba.com/storage-services-support/warranty-support

Click get RMA or Check Warranty on that page.
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fcekAuthor Commented:
How long is the warranty for 2.5 Toshiba hdds?

No matter what I put in, its not rec the serial / model.

> Thats an 0 or o
 91m9b0q7b  q36    -s/n  

> model
mk3259gsxp

Its a 2.5 hdd.
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smckeown777Commented:
Toshiba are hard to get an RMA from...see this link

http://storage.toshiba.eu/cms/en/support_services/warranty_services.html

Basically they say you need to go the manufacturer of the laptop to get warranty support...I had issues with getting a hard drive RMA'd just a few weeks ago - tried going direct to Toshiba and couldn't find any RMA links - then found the above site...ended up going back to manufacturer of the machine to get the RMA...

Is the laptop not covered anymore?
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smckeown777Commented:
Just to confirm...that serial returns the following status

91M9B0Q7BQ36       Out Of Warranty       

Serial number determined to be sold to a system manufacturer with a unique system warranty and should be returned through the system manufacturer. If you have any questions you may contact Toshiba at 1-877-689-4899. Exp Date: 2014/09/30
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smckeown777Commented:
This is the link for future reference when checking warranty on Toshiba HD's...

https://myapps.taec.toshiba.com/myapps/admin/jsp/webrma/addRequest1NoLogin.jsp

Key to using it is no spaces between the parts of the serial -

91M9B0Q7B   Q36 - should be 91M9B0Q7BQ36
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kadafitcdCommented:
I just realized that you said it was in a laptop.  Hard Drive Manufacturers don't warranty the drives that major Computer manufacturers use.  The Maker of the Laptop will be the one who warranties the drive.  If you bought it new it should have a complete 1 year warranty on it.  Unless it was somehow damaged by you it should be replaceable under their warranty.
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fcekAuthor Commented:
Thanks everyone. Ive since heard Toshiba can be difficult to deal with for RMAs versus other manu
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