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Windows 2000 Server Pagefile.sys Error


My client has a virtual Windows 2000 Server and all of a sudden it will not start.  It says the system pagefile is not there or is too small then it immediately kicks me back to a login screen.  We have tried changing the registry, using recovery console and nothing works, we get the same result every time.

We must use Windows 2000 unfortunately because my client has a piece of software on it that only runs on Windows 2000, its a large work order system.  

We have even tried sys internal tools to remotely view the system via command prompt and no luck, we can see things but we really don't know what to do.

We have spent about 7 hours on this tonight and are worn out.  Any help would be GREATLY appreciated.

1 Solution
somehow you need to boot up from a cd or usb and delete the pagefile.
Then if you can get to boot and login once set the pagefile to a fixed size and make sure your virtual HDD is a fixed size.
orlandotommyAuthor Commented:
We have already booted from CD (we have a 2000 iso mounted) and deleted the pagefile, still have the same result when we tried that, maybe we deleted it the wrong way, not sure, from what i read in recovery mode you don't have access to the pagefile.sys so you have to rename some files then delete which is what we did but no luck.  We get to log in screen, we log in, it sits for about 20 seconds with no activity and then gives us the login screen again.
orlandotommyAuthor Commented:
Tried both of those methods in the links, neither work.
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Problems like that can occur if there are problems with the disk, or you don't have enough free contiguous disk space.

First make sure your RAID array is fine and 100% error free. If not, also check that your last backup is fine, otherwise do a backup again. Then replace any disks of your RAID array that are bad and wait for it to finish syncing.

If the RAID array is fine, boot into safe mode if you can, and run chkdsk /f /r on all the partitions on your disk. The server will need to reboot after that and then run the chkdsk, and that can take a long time if there are many errors to fix, or if the the disks are large.

Once that has finished, again boot into safe mode, and now check for unneeded files you can cleanup. After that defrag the system, and when that is done, check to see if the system works OK.

I'd also highly recommend you to look into getting your software to work on a more modern OS, or have it updated.
Emmanuel AdebayoGlobal Windows Infrastructure Engineer - ConsultantCommented:
Is your server processor intel? Can you log on in safe mode?

If you can check for the  Intel Application Accelerator, if this is there remove by using Add/Remove programs. For some reason, this sometimes interferes with windows ability to manage the paging file.
After this, reboot your box and set your page file again
Kent DyerIT Security Analyst SeniorCommented:
In addition to the Intel Application Accelerator, look at AutoRuns from Sysinternals and temporarily disable anything in startup..  Of course, you probably cannot tweak services.  But, I suspect you have a software issue.

If you the option to take a clone/copy of the VM and try to bring it up under a new instance that maybe worth as shot..

It sounds like you have done quite a bit of troubleshooting already.


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