Printer redirect trouble

Posted on 2013-09-13
Medium Priority
Last Modified: 2013-10-04
HP Laserjet 1320 (locally installed on PC using USB)

Windows 8 - 64bit (I dont think its possible to join the domain with the current OS on the PC, but not entirely sure)

Windows Server 2003 R2 Std SP2 - 32bit (used as a "Terminal Server")

The user has changed his PC from a XP 32 bit PC to this one. The printer worked just fine on XP.

The user connects to the server with mstsc.

Printerdriver installed on the PC is "HP Universal driver pcl5-x64-"

When the user logs on to the server I see this after a while:

(Before this the Status will be "Opening" - then "Unable to connect".)

I'm not sure what driver (if any) is installed on the server since I'm new to this client.

I did try to run the "Terminal Server Printer Driver Redirection Wizard"

redirect wizard
and the only driver I found that resembled this users printer was "HP Universal Printing PCL 5" I did the following redirect:


"HP Universal Printing PCL 5" = "hp LaserJet 1320 PCL 5e"

Open in new window

Reboot the server and reconnected the client PC. But it did not help.

Any ideas/help appreciated! :)
Question by:tsnirone
  • 3
LVL 20

Expert Comment

ID: 39489737
I used to see this a lot - 32bit terminal server doesn't like to redirect to a 64bit printer driver - I ended up using a pdf printer as a messy solution.
If you can install the 32bit printer drivers on the client PC you may well solve it.

Author Comment

ID: 39489954
Ok, I'll try the 32-bit one on the client PC and post the result. Thanks! :)
LVL 15

Expert Comment

ID: 39493021
This person here has your exact problem and it looks like a viable solution is posted in response. Check this link:


Accepted Solution

tsnirone earned 0 total points
ID: 39531169
Sorry for the delay.

Wolfcamel - Unfortunately when I tried to install the 32bit driver on the client PC the driver-install refused saying it could not be installed on a 64bit system.

And thanks ZabagaR - those were some nice ideas however, what I ended up doing was:


Sharing the printer locally on the PC and then adding the shared printer on the server rather than using the Print Redirect. This seems to be working nicely except I got some messages that the client experienced that the printer would (sometimes) print out completely black pages. But thats another issue.

Thanks for your help though! :)

Author Closing Comment

ID: 39545763
Reason for accepting my own comment as the solution is because I managed to find the solution myself and none of the provided solutions helped.

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