I have multiple PCs running Office 2013 Home and Business (retail version, product code used to download Office). All of these PCs have problems with Gandimail.
The main problem is with "task request" emails. I think one user is making a task and then sending/inviting other users. When a recipient of a "task request" email tries to delete the email (specifically by selecting the red cross button at the very end of an email line when viewing the inbox, as opposed to right-clicking and selecting delete which strangely enough, works) Outlook stops responding and must be restarted.
Occasionally, Outlook stops responding and must be restarted when Outlook attempts to receive one of these "task request" emails, but it always happens when a user tries to delete one (the way I described). I have exhausted all troubleshooting steps. I have tried the obvious scanpst, I have tried resetting up the windows profile, I have completely uninstalled and reinstalled Office several times. I've disabled antivirus and firewalls, etc.
This morning I have tried setting up the same Gandimail account on Outlook 2010 on a test PC and there is no problem whatsoever. On my own PC I have tried setting up the same Gandimail account on Outlook 2013 and I have the same problems. I would say that this definitively proves that the problem is compatibility with Gandimail and Outlook 2013.
Any help would be truly appreciated.
Thanks a lot.