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Forward mail using Exchange

I'm currently using GODaddy Exchange, today I tried to forward emails from a users email account to another user email account that is also part of the same email domain on the exchange email server.
I can create an alies or do a forward only if I delete the email box that i want to forward the email from. If I do that then the user will not have an email box and there for will not be able to get email.

So how can I have Jone Does email forward to Jane Doe while still allow John Doe to be able to read this emails on his outlook on his workstation?
If the answer is to create a rule then so be it, but I would assume that if I can do an email forward with a POP account I should also be able to do that same with an Exchange account, right?
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piattnd

An email forward within exchange that is not done via a rule will result in the mail not being delivered to its original recipient, but redirected to the forward address.

If you use a rule, it has to hit the destination mailbox before it will be forwarded, so it sounds like that's the best way to handle what you're talking about.
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ASKER

Are you saying that from with in exchange you can't create a forwarder to another email address?
Depending on the control you have within Godaddy exchange, you may or may not have the flexibility to determine if the original recipient gets the message.

When using Exchange and Active Directory, you do have a checkbox to enable delivery to both recipients (original and forwarded recipient).

http://support.microsoft.com/kb/281926
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Generally, you would need to log in to the user that needs to forward mail's mailbox in Outlook Web Access, then go to the Options screen. You should then be able to set forwarding from there. I don't know which version of Exchange Godaddy is running, so I can't give you exact instructions. If they don't grant you any access to the Exchange Management Shell, there's no other way to set up email forwarding.
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acbrown2010

They use Exchange 2010
It depends on how they've set up the server. What things they allow you to access through the Management Shell/Console, and what they have made available through ECP. You can probably get some good information here: http://www.library.illinois.edu/it/helpdesk/exchange/redirectowa.html
There are Inbox rules that allow forwarding, you just have to find them. If they aren't available to you, you should be able to have the same affect by copying the message to inbox and then redirecting.

After some looking, it seems that Godaddy has a customized interface for their customers to use. If you haven't already, I would contact their support line to get some better advice. Because it's a hosted exchange service, it is difficult at best to tell you how to do things, since they have complete control of your environment and you are limited to what they allow you to do. I am not a hosted godaddy email specialist, I'm an exchange guy, so I can't give you exact directions. Godaddy should be able to give you the info you need.
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acbrown2010


You are correct, I also did some looking an call, as for the rule there are 3 which I can access via OWA. I'm sure that I will be able to get around by creating a rule on the user that I want the email froward from, correct?
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Adam Brown
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