Blackberry Calendar Sync with Exchange

I have a user that wants their Blackberry to show appointments that are in their Exchange calendar that are a year back.  they do not show up on the blackberry.  It's hooked up to our BES server.

How can we have older calendar items still show on the Blackberry?
eckrothmusicAsked:
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piattndCommented:
Also try removing the CICAL service books and re-syncing.

This guy claims it fixed it for him (I don't have a blackberry to try it)

http://hotgluemedia.com/blog/blackberry-calendar-wont-sync-old-entries/
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eckrothmusicAuthor Commented:
Thanks piattnd.  those posts don't look like they pertain to BB synched with a BES server.  also those options are in older verison of BB software.  I think it's an outdated post not pertaining to BB 7.0 or greater software
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piattndCommented:
What version of BES and blackberry OS are you running on your BES/Device?  It was my understanding that they were still using service books to control the services (like calendar/message syncing).
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eckrothmusicAuthor Commented:
7.0 and they still are but the way to get to service books is different in the new versions.
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piattndCommented:
There used to be a reconciliation option in the calendar as well.  I know when I set up new blackberry devices in the past, only 200 items or 2 weeks (whatever was greater) was sync'd, but that was for mail.  Most of my clients have transitioned to android or iOS devices instead of upgrading BES, so if a reconcile all or delete/resend of service books doesn't do it, I'm not sure what else to tell ya :-/.

You could try backing up the device, doing a wipe/reload on it and try configuring the sync again.
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eckrothmusicAuthor Commented:
We re-activated the phone to the BES server
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