3 Security Updates keep installing successfully again and again

The same three updates keep installing on all of our Windows 7 machines running Office 2007.  The updates are KB2760411, KB2760588, and KB2760583.

I see several people complaining of this problem with the same three updates as above on the Microsoft Community website with no resolution since 9/10/13.  Any idea how to keep this from re-installing again and again?  I even unchecked these three updates and they still pop back up again.
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Joe Winograd, Fellow&MVEDeveloperCommented:
Same problem here. I did two things to solve it:

(1) Uninstalled all three updates:

Control Panel
Programs and Features
View installed updates
Select each of three and click Uninstall

(2) When the update appears again, right-click on each one and select Hide Update.

I did this yesterday morning and all has been well since. Of course, YMMV. Btw, if they pop up again, hide them again, until MS announces that they've been fixed. Regards, Joe
Yes, after they are successfully installed right-click the updates after running an update check again and select "Hide Update".  You will then be prompted for an admin check.
Seth SimmonsSr. Systems AdministratorCommented:
microsoft acknowledges there is an issue with the update detection which is why it keeps showing repeatedly


Known issues with this update

    Customers may have been repeatedly offered this update even though it was already installed.

    Note This issue is resolved by a detection change released September 13, 2013. This change did not affect the updated files. This change only affects the way that we offer the updates to customers. Customers who have successfully installed the update do not have to take any action.

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Close all apps and then run this fixit


Reboot system and then try installing.

If the issue persist then rename windowsupdate.log ...try install the update again from windows update.

Upload the new windowsupdate.log for analysis


David Johnson, CD, MVPOwnerCommented:
They 'fixed' their error http://technet.microsoft.com/en-us/security/bulletin/ms13-072

    V1.0 (September 10, 2013): Bulletin published.
    V1.1 (September 13, 2013): Revised bulletin to announce detection changes for the Microsoft Office 2007 update (2760411) and the Microsoft Word 2010 update (2767913). These are detection changes only. There were no changes to the update files. Customers who have successfully installed the updates do not need to take any action. Also updated the Known Issues entry in the Knowledge Base Article section from "Yes" to "None".
Pradeep DubeyConsultantCommented:
I faced same issue on my machine. Changed the setting for these updates to hide them.

Now they have gone from update list as they are already installed and MS fixed the issue of offering these updates again and again.

I have just verified it on my machine, so don't worry about it now. Let users keep updating future updates (if they are not installed then ask them to install it).

Thank you!
Wait a few days until Microsoft fixes their error (or until next month).  And then update them.  No need to do anything now. :-)
Pradeep DubeyConsultantCommented:
its already fixed by MS.
Great.  Good to know.  :-)

(Oops: Missed this info in your earlier post.  :-( )
I've requested that this question be deleted for the following reason:

Not enough information to confirm an answer.
Joe Winograd, Fellow&MVEDeveloperCommented:
There is definitely enough information to confirm an answer. I personally experienced the same issue and fixed it as stated in my post. Other experts noted that Microsoft acknowledges the problem and even says, "This issue is resolved by a detection change released September 13, 2013." So Microsoft confirms the answer.

Any EE member with this problem would be very well-served to find this thread. In my opinion, it should not be deleted, and the following answers should be accepted and awarded points:




Regards, Joe
Joe Winograd, Fellow&MVEDeveloperCommented:
Thank you for closing out the question. The experts and administrators really appreciate that. Regards, Joe
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