Link to home
Start Free TrialLog in
Avatar of sbayrak
sbayrakFlag for Türkiye

asked on

Files and folders are not seen untill manuel refresh

We're using Windows 8 Pro 64 bit on a Sony Vaio Ultrabook. This is a brand new touchscreen notebook with 8GB memory. When we copy a file or folder from any location and paste it to some other location, those files and folder are not displayed for minutes at the destination location except you manually refresh Windows Explorer via F5. We know the copied files or folder are there right at he destination because if you try to copy/paste the same file to the same location, the system asks if we wanted to replace the existing one! The weird side is it only occurs when the notebook is connected to the internet (either with WiFi or integrated 4G card) out of the office. It doesn't occur at the office wireless network, when the notebook is connected to the internet through the office LAN. I have never witnessed that ordinary fs operations such as copy/paste are effected by the connectivity state of the said computer.
No viruses, no worms,.. Any idea will be appreciated.
ASKER CERTIFIED SOLUTION
Avatar of Haresh Nikumbh
Haresh Nikumbh
Flag of India image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Close all apps and then run this fixit

http://support.microsoft.com/mats/windows_file_and_folder_diag

Reboot system and check.




Ded9
Avatar of sbayrak

ASKER

Even the solution was not the one suggested inside the post itself, it was mentioned among the user comments.

I had multiple network path shortcuts under "My Computer" window that were pointing couple of office network devices. When the computer is connected to a different network other than office LAN, it cannot reach those network paths and somehow blocks Windows Explorer's refreshing function. I've deleted those network path shortcuts and re-created them under My Documents folder as ordinary shortcuts, now everything works fine.

Thank you very much.