SSD Sudden death

Posted on 2013-09-14
Medium Priority
Last Modified: 2014-01-22
Yesterday, immediately following restarting my computer after a largish Microsoft Update, my 250gb OCZ Technology, Apex Series 2.5" Solid State Drive, disappeared from my BIOS and, as it contains the Win 7 Ultimate OS, I am unable to boot my machine. Fortunately all data is stored on other drives. I have begun the rescue by installing a fresh OS onto another conventional hard drive, but it is a long process with all the auxiliary drivers, software etc.; the best result would be to restart my original SSD I have a StarTech SATA external disk drive housing, which recognises other drives, but the SSD doesn't show up on it. Any ideas would be welcome.
Question by:Bob Barnes
LVL 25

Accepted Solution

Tony Giangreco earned 668 total points
ID: 39492619
It sounds like the SSD might have actually died without any cause from the Microsoft update. There are utilities you can use that may allow you to check and access the drive.

Here is a list:
LVL 88

Assisted Solution

rindi earned 668 total points
ID: 39492662
That's the typical way ssd's die. They don't give any warning. So I don't think you'll be able to access it in any way.

if it won't get recognized in the BIOS of another PC either (attach it directly to the PC internally, not via USB or similar), it is dead and there is nothing you can do.

You also mention that "Fortunately all data is stored on other drives." - to me that sounds very much as if you don't have a backup!!! Be aware that all drives will die, and having your data only on one location will make sure that you loose all your data eventually. Take your backups seriously!
LVL 47

Assisted Solution

noxcho earned 664 total points
ID: 39493246
Yes, agreed. This is the way the SSD drive dies. It is like dead USB Flash stick. If you have for it still warranty then replace it. Otherwise replace the drive. Maybe in future we will get some technology on market which could be capable of restoring such drives back into life. And then you could use it again.
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LVL 70

Expert Comment

by:Gary Case
ID: 39493295
I stopped using OCZ drives ~ 3 years ago, as I've seen MANY of these fail in exactly the way you described.    They're also a bit of a PITA to get replacements from (in case it's still in warranty).     I'd suggest you replace the drive with an Intel 335 or 5xx series drive or a Crucial M500 series.     By far the most reliable units these days.    [I haven't bought anything but Intel in well over a year]

The good news is your data was safe -- and hopefully you also had an image of your OS you can simply restore to a new SSD ... although I guess that's unlikely since you mentioned you're reinstalling from scratch on another hard drive.    If that's the case, be sure you DO make an image of the newly installed OS once it's all up-to-date and configured, so any future failures aren't such a hassle !!    Also, if you haven't already done so, be sure you install the new OS in a partition small enough that it will fit on a replacement SSD, so when you get one, you can simply restore an image of the new OS to it !!
LVL 93

Expert Comment

ID: 39493709
you can test if the SSD is seen on other systems (to eliminate possible cable or controller problems)
but if it does not show in the bios,  - no software can help

if you want, you can use a recovery service :  http://www.datarecovery.net/solid-state-drive-recovery.html

ask for their policy and fee - since it can get into 100eds of $
LVL 25

Expert Comment

by:Tony Giangreco
ID: 39498182
Were you able to test the SSD on another system?

Author Closing Comment

by:Bob Barnes
ID: 39799771
Thanks everyone. Following your answers I just replaced the drive with a new one and everything is now fine.

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