citrix xenapp

Currently running xenapp 6 fundamentals with all service packs and patches.  Recently started having a strange issue with reconnects to existing sessions.  i will see the spinning circle but nothing will happen.  If i kill the session i can open the app just fine, any ideas?
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Kylo RenSystem EngineerAsked:
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Ayman BakrSenior ConsultantCommented:
Do you see any events on the XenApp server?
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Kylo RenSystem EngineerAuthor Commented:
i only see wmi errors but i dont fundamentals is using wmi for anything... ??
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Ayman BakrSenior ConsultantCommented:
After how long of disconnection you experience the inability to reconnect?
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Ayman BakrSenior ConsultantCommented:
How many users are connected at one time when you experience this issue?

At what time of the day?

How many apps and servers are there?
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Kylo RenSystem EngineerAuthor Commented:
mutawadi, it really depends since its more of a random issue than anything else but time wise it would be any time between 9 and 5. its a single server with 20 apps running con currently. IDK about the disconnect period..
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Ayman BakrSenior ConsultantCommented:
Open remote desktop session host configuration on the Xenapp server and check what is the value of Restrict each user to a single session
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Kylo RenSystem EngineerAuthor Commented:
unrestriced.. i got it fixed though, application related...
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Kylo RenSystem EngineerAuthor Commented:
nothing to do with citrix after all.
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