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InstallShield Express Verion 18 problem

Having an issue with building an x86 app in that it is trying to pull in a merge module that is not required by the application or any of the associated DLL's. As you can see from the screen shots I'm choosing the c++ 10.0 CRT (x86) but for some reason it's trying to use the IA64. I even tried to rename the MSM file it's trying to read.

Jacques Bourgeois (James Burger)

Look at the end of Screenshot 2. It is adding the 64-bits module because some of the dlls you use with the application are 64-bits. At least 2 of these like stuff needed for Office (DOCX and PPTX). You possibly have Office 64-bits installed on your station, this is what you are referencing, and it thus require the 64-bits version of C++ 10.0 to go along.

Microsoft warns about possible compatibility problems when installing Office 64-bits, and suggest using the 32-bits version even on 64-bits computers (http://office.microsoft.com/en-in/excel-help/choose-the-32-bit-or-64-bit-version-of-office-HA010369476.aspx). This might solve your problem.

csalerno

ASKER

Is there an easy way to find as I thought what you've suggested but unable to find anything? I don't have any Office 64 bit products installed. Why do you think it's Office related?

csalerno

ASKER

I removed a CSDK I had installed for Nuance OmniPage 64 bit and the messages found in screenshot 1 are cleared but I'm still getting the error found in screenshot 2.

ASKER CERTIFIED SOLUTION

Jacques Bourgeois (James Burger)

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csalerno

ASKER

ok, thanks for the research and I will dig deeper.

csalerno

ASKER

I removed those files from the Nuance collection, not sure why they were included and the Install package built successfully.

Thanks for your help