Best Laptop and company

I need to purchase my son a new laptop for college. I have both Dell and HP laptops but I notice that Dell service has changed. What is the better laptop and best company from which to purchase (which might mean the same thing). I don’t want a MAC because of the price and they are not IBM compatible. I am looking for a company that has really good service also. I don’t care for the HP service and Dell service is not as good as it use to be.
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Gary CaseRetiredCommented:
I'd buy a Lenovo.    The Thinkpads are very hard to beat for quality and reliability.    Not the cheapest units you can get, but still far less expensive than Macs.
Actually Mac laptops are IBM compatible.  They run the same Intel chips that Dell or HP, etc run. And mostly you can do what you need to do on them simply running OS X.  However, if you need Windows, you can run that as well.

You are correct in that they are not inexpensive, but sometimes you get what you pay for.   But when my oldest went to college about 6-7 years ago, I bought him what was at the time the most expensive MacBookPro that Apple made. He's a video person and needed to run Final Cut studio.  He's has really beat on this thing and we eventually replaced the hard drive because he wanted a larger one, but other than that it still continues to run. And if you know anything about video processing you will know that rendering a movie into it's final stat can mean that the computer is running full tilt for as long as 26-36 hours. I bought my middle son one last year and when my youngest goes away next year, I'll get him one as well.

If I was going to buy a laptop that was not a Mac, I'd probably go HP. We use them exclusively in our business and have had a great deal of luck with them. We typically buy the ProBook line which have god features and a reasonable price.
In spite of articles that this or that company is better, it's a matter of personal preference.

[Note: All companies need to compete in this cut-throat market to survive.]
Paul SauvéRetiredCommented:
Perhaps this will help - a recent article (Aug 19, 2013): 5 budget laptops for college students: We name the best.

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rbrown860Author Commented:
Gave me a place to start.
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