I need to purchase my son a new laptop for college. I have both Dell and HP laptops but I notice that Dell service has changed. What is the better laptop and best company from which to purchase (which might mean the same thing). I don’t want a MAC because of the price and they are not IBM compatible. I am looking for a company that has really good service also. I don’t care for the HP service and Dell service is not as good as it use to be.