dan4132
asked on
HP ProBook 450 Unable to Connect To Wireless
Hi There,
We have bought some new HP ProBook 450's. We are having a problem connecting them to the Cisco Wireless here on site.
Its a Cisco Wireless Controller WLC2125
The AP's are running 2.4Ghz B,G only
The Laptop is seeing the Wireless Network but when we try to connect it just comes up with a message saying unable to connect. The Laptops are running Windows 7 have the latest updates, BIOS and Wireless Driver installed.
Wireless Card is: Ralink RT3290
We have taken the Laptop to various sites and it connects to other networks fine. One of them being a CISCO network as well running 2.4 G.
Are there any settings anyone can think that might be wrong or need adding in the Controller end to get these to work? All other devices on the Wireless Controller connect without a problem.
Thanks
We have bought some new HP ProBook 450's. We are having a problem connecting them to the Cisco Wireless here on site.
Its a Cisco Wireless Controller WLC2125
The AP's are running 2.4Ghz B,G only
The Laptop is seeing the Wireless Network but when we try to connect it just comes up with a message saying unable to connect. The Laptops are running Windows 7 have the latest updates, BIOS and Wireless Driver installed.
Wireless Card is: Ralink RT3290
We have taken the Laptop to various sites and it connects to other networks fine. One of them being a CISCO network as well running 2.4 G.
Are there any settings anyone can think that might be wrong or need adding in the Controller end to get these to work? All other devices on the Wireless Controller connect without a problem.
Thanks
ASKER
Yes we have also checked the Encryption level. We have had Windows Auto Detecting it and have also tried manually specifying it. Still the same result.
Does your problem Cisco site have MAC address filtering in place? Since your laptop works at other sites, that could be a reason.
... Thinkpads_User
... Thinkpads_User
If it's working in other site, it must be your Cisco Access point configuration.
I'm not Cisco Expert but I remember in y office when I was having the same issue, my laptop MAC address was added to somewher in the Cisco router config and after then I was able to access the internet through the wireless.
I'll see if I can contact the guy.
Regards
I'm not Cisco Expert but I remember in y office when I was having the same issue, my laptop MAC address was added to somewher in the Cisco router config and after then I was able to access the internet through the wireless.
I'll see if I can contact the guy.
Regards
Check your wireless network configuration once for any MAC filter and also check events in that (if router rejected authentication from these laptops)
also check the windows event once.
also check the windows event once.
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ASKER
Wireless Firmware needed upgrading
Regards