SBS 2011 moving from POP to SMTP

Hi I have a customer running sbs 2011, and at present they are all getting mail via pop, i would like to move them over to full SMTP, but they have email addresses such as info@ sales@ and orders@ that currently forwards to multiple users mailboxes at the ISP end.

how and what is the best way for me to enable smtp and allow these users access to these mailboxes once the MX records are pointing at the SBS box?
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Boyd (HiTechCoach) Trimmell, Microsoft Access MVPConnect With a Mentor Commented:
What I also do is create a mailbox for sales@ and give all the users access to the mailbox. This way all the mail is in a single place and not duplicates to lots of user's mailboxes. This also makes it easier to set up software to automatically process these special email inbox folders.
firstnetsupportAuthor Commented:
also they would like to be able to have an place for catchall emails
first - change your mx record to point to your sbs server, and ensure that port 25 is forwarded from your router to the server.
second - for the "catchalls" - you can create mail distribution groups and give the group the email in question, and the users will be members
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the users should access the exchange mailbox as exchange clients rather than pop/smtp.

Easiest is to setup outlook on an internal PC - typically autodiscover will get all the settings for you, but if not just use the exchange option, enter the server name and the user name and click on resolve and you will be away.

For users that will be remote you can do it, but need to use outlook over http.

Also - your MX record should point to - which in turn should be your IP addres
firstnetsupportAuthor Commented:
I'm looking at some kind of shared mailbox for users so they can see if messages have been replied to etc if they all get the mail from a distribution group they will all end up with a copy of the mail and can't track replies.

What would be the best way to set this up?
Boyd (HiTechCoach) Trimmell, Microsoft Access MVPCommented:
see my previous reply.

Outlook 2010 makes this very easy.
firstnetsupportAuthor Commented:
I'm looking for an exchange side solution so all users can access the shared mailbox
firstnetsupportAuthor Commented:
Sorry didn't see your reply thehitechcoach that's what I thought, do you have a guide on where and how to create these mailboxes? Or are you proposing creating standard sbs user accounts?
Simon Butler (Sembee)ConsultantCommented:
Just create a standard account through SBS.
Then in Exchange Management Shell run this:

Set-Mailbox sales -Type:Shared

(where "Sales" is the name of the mailbox)

Then finally, through EMC, grant the Full Mailbox and Send As permissions as required.

Add the Shared Mailbox as an additional ACCOUNT in Outlook 2010 and then the Sent Items will go in to the correct place.

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