bcm4-0devconfg.pdf

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Need to create workflow on BCM 400, when the internal user transfers &nbsp;a call (a hand off ) to our customer support group (8 extensions), the call should be randomly forwarded to one of these extensions with preferable round robin assignment.<br />
If Round Robin is not possible, so when the call is forwarded all destination extensions should ring.<br />
What would be the best way of doing it?
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Need to create workflow on BCM 400, when the internal user transfers  a call (a hand off ) to our customer support group (8 extensions), the call should be randomly forwarded to one of these extensions with preferable round robin assignment.
If Round Robin is not possible, so when the call is forwarded all destination extensions should ring.
What would be the best way of doing it?

Forwarding calls to group of extensions - BCM400

Telecommunication occurs when the exchange of information between two or more entities (communication) includes the use of technology. Communication technology uses channels to transmit information (as electrical signals), either over a physical medium (such as signal cables), or in the form of electromagnetic waves. The word is often used in its plural form, telecommunications, because it involves many different technologies.