Exchange 2010

We recently moved some users from Exchange 2003 to Exchange 2010.  We have users who go to other locations, and access their mail through OWA, using IE8.  When a user attempted to send mail to a user, it was discovered that they could not connect to the contacts list.  Also, if they type in a user's name who is in AD, the name does not verify itself.

If Firefox is used, everything works properly.

Could someone assist me with this problem?
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Patrick BogersDatacenter platform engineer LindowsCommented:

Since FF is working we can eliminate the Exchange server cause. This issue can occur by incorrect IE8 settings.
To troubleshoot the issue, I suggest you temporarily disable firewall and Reset Internet Explorer 8 settings to check the result.
smastrorAuthor Commented:
The firewall is disabled on all our systems, and I verified that on the system in question.  I reset all zones to default level, and restored the advanced setting, and I still cannot see the contacts.
Patrick BogersDatacenter platform engineer LindowsCommented:
Hi again,

If this exchange server is also a domain controller could you please check DCDIAG?

Next also download and run ExBPA.
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smastrorAuthor Commented:
The server is not a domain controller - it is a member server.
Patrick BogersDatacenter platform engineer LindowsCommented:

In that case you might want to try the ExBPA link i supplied.

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smastrorAuthor Commented:
Since I have other issues with Exchange 2010, I am going to work with Microsoft.  If I find an answer to this, I will try to add it to this thread.
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