smastror
asked on
Exchange 2010
We recently moved some users from Exchange 2003 to Exchange 2010. We have users who go to other locations, and access their mail through OWA, using IE8. When a user attempted to send mail to a user, it was discovered that they could not connect to the contacts list. Also, if they type in a user's name who is in AD, the name does not verify itself.
If Firefox is used, everything works properly.
Could someone assist me with this problem?
If Firefox is used, everything works properly.
Could someone assist me with this problem?
ASKER
The firewall is disabled on all our systems, and I verified that on the system in question. I reset all zones to default level, and restored the advanced setting, and I still cannot see the contacts.
Hi again,
If this exchange server is also a domain controller could you please check DCDIAG?
Next also download and run ExBPA.
If this exchange server is also a domain controller could you please check DCDIAG?
Next also download and run ExBPA.
ASKER
The server is not a domain controller - it is a member server.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Since I have other issues with Exchange 2010, I am going to work with Microsoft. If I find an answer to this, I will try to add it to this thread.
Since FF is working we can eliminate the Exchange server cause. This issue can occur by incorrect IE8 settings.
To troubleshoot the issue, I suggest you temporarily disable firewall and Reset Internet Explorer 8 settings to check the result.