Print driver - asking for admin credentials

Posted on 2013-09-17
Medium Priority
Last Modified: 2014-05-28
We have a Win 2012 server.  Installed the necessary 32-bit and 64-bit print drivers.  Some users keep getting messages asking for the print driver to be installed, or asking for admin creds when they try to print.  Any thoughts?    

Question by:CherryHill
  • 2
LVL 22

Expert Comment

by:Haresh Nikumbh
ID: 39499192
Printer is installed on Windows 2012 server or its network printer?

users are printing from server or client machine?
LVL 81

Accepted Solution

arnold earned 1500 total points
ID: 39499234
The driver you have installed might be of a different version.
When is the user prompted for the drivers? Are they remoting in?  They should not include their local printer in the connection attempt.
Or you can go through the event log and add the drivers for the printers listed there on user connections.
LVL 59

Expert Comment

ID: 39504385
Normal behavior. Either you deploy printers using GPOs, or you will need to pre-install drivers as an admin, or (3rd), set weaker so-called point-and-print restrictions.
Google for it, or come in again if no results found.
LVL 59

Expert Comment

ID: 39877812
Please respond or finalize it, this question is growing old :)

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