VM ESX client to detect USB key

Hello Experts,

I would like to know exactly what are the steps so that a Win 7 VM Guest machine can detect a USB key when plugged into the physical USB port of the ESX.

I am using ESX 4.1.0.

Please advise.
Thank you very much
IATA-techopsAsked:
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dipopoCommented:
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
see my EE Article, Tutorial with Step by Step Instructions


HOW TO: Add and Connect a USB Device to a Virtual Machine, hosted on VMware vSphere Hypervisor ESX 4.1 ESXi 4.1, ESXi 5.0

Not all USB devices are compatible, not all USB ports on a server are compatible.

If you have no luck, come back and ask me questions.
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IATA-techopsAuthor Commented:
Hello Experts,

In the ESXi console under configuration and Advance Settings it tells me  " Host does not support passthrough coniguration", I have also called my Server vendor and the server BIOS does not support this feature as well.

Any other suggestions to get this to work ?
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
"Host does not support pass through configuration" means your Host Server DOES NOT Support  VM Direct Path I/O.

This is VM Direct Path I/O, which is a different function to USB Passthrough.

USB Passthrough is not dependant upon VM Direct Path I/O

Did you follow my EE Article?

HOW TO: Add and Connect a USB Device to a Virtual Machine, hosted on VMware vSphere Hypervisor ESX 4.1 ESXi 4.1, ESXi 5.0
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IATA-techopsAuthor Commented:
Thanks I tried this but the key is still not detected. Other USB devices are.

It seems this dongle key is not supported because when i try to detect it with a tool from the vendor it is not found.

I believe I will need to host this on a physical host.

Thank you.
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
you can further diagnose using the logs on the server, However not all USB devices are supported.
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IATA-techopsAuthor Commented:
Great guidance was provided for this issue.
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