Email was returned becasue of Spamhaus....Using the new exchange server 2010..was this message

generated becasue of the new mail server?  or was this message generated becasue of the email address being sent to?

The address that is listed in the message is the wan gateway on my router, but it is not the active ip address used by the mail server. rejected your message to the following e-mail addresses:
Jen Saunar ( gave this error:
Denied [SHXBL] - Denied by Spamhaus XBL - See (Mode: normal)
A problem occurred during the delivery of this message to this e-mail address. Try sending this message again. If the problem continues, please contact your helpdesk.

Diagnostic information for administrators:
Generating server: #554 Denied [SHXBL] - Denied by Spamhaus XBL - See (Mode: normal) ##
Original message headers:
Received: from ( by
 ( with Microsoft SMTP Server id 14.1.438.0; Tue, 17 Sep 2013
 09:06:32 -0700
MIME-Version: 1.0
Content-Type: multipart/mixed;
Content-Class: urn:content-classes:message
X-MimeOLE: Produced By Microsoft Exchange V6.5
Subject: RE: MSDS - Lavender and Calendula Hydrating Lotion
Date: Tue, 17 Sep 2013 09:06:31 -0700
Message-ID: <>
X-MS-Has-Attach: yes
Thread-Topic: MSDS - Lavender and Calendula Hydrating Lotion
Thread-Index: Ac6wv74m8f4bS02ETxWitvKHk5is8gCZuRUAACZDACA=
References: <3bfd577affd04cd49f1973287870aaff@REAGAN.RCI.CORP>
From: Jen Rhodes <>
To: Jen Saunar <>
CC: Claudia Grewal <>
Scott JohnstonIT Manager Asked:
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Does your send connector in Exchange have your external mail domain name correct?
Also check to see if your router/firewall is set up correctly.
Allow smtp to your mail server.
And route to your mail server.

I couldnt telnet to that smtp to test..

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It looks like is set up correctly for SMTP. I was using the wrong IP. Sorry.
Reverse dns looks good too.
I would contact mxlogic and have them take you off their list. My company got blacklisted after i changed ip addresses and had to get them to approve us. Took about 4 hours.
Scott JohnstonIT Manager Author Commented:
I figured it out as well, it seems that becasue I had not setup a NAT route on my sonic wall the new mail server is using the default wan address.  I have never used this address and it is listed on some black lists.  SO I added a route and a I should not have any more issues...
You are 100% correct.

Thank you
Scott JohnstonIT Manager Author Commented:
Thank you, we got  this one fixed now....
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