not receiving Relay Outlook messages

Our department (and probably others as well), are having issues not receiving "Relay" Outlook messages. See below example:

When we check the box and send an email all of the emails that go to OUTSIDE the company "Relay" messages that are sent to our inbox are not being received. It is imperative for our department to receive these as this is information we are required to have for our client. This is not the first time this issue has arisen.

User mailbox present in
Ex 2007 sp3
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Simon Butler (Sembee)ConsultantCommented:
Do you mean delivery reports?
They don't really prove anything, but there is a good chance they are being blocked by something on the server. Where depends on your message flow. If you send email directly it could be local, if you send email via another host (antispam provider for example) it could happen there.

BuntyquestAuthor Commented:
thanks for sharing  ,
we have tried the settings from server end , issue is happening internment very offenly

environment Exchange 2007 SP3 all servers

Win serv 2003 stnd 64 bit sp2

MBX role - Enterprise edition
HUB/CAS - Standard edition 8.3 build version
Edge is also installed Enterprise edition

dose it require any Hot fix's ,,....sugggest any
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Simon Butler (Sembee)ConsultantCommented:
Hotfixes? You don't get hotfixes for Exchange unless you open a support call. You should ensure that you are on the latest rollup.

Delivery reports though are unrelaible at the best of time. Send an email to me with delivery or read receipts attached you don't get one back as I consider them rude.

BuntyquestAuthor Commented:
BuntyquestAuthor Commented:
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