Member_2_6594570
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New router - printerconnects with dhcp but cannot be "found" or pinged
We are temporarily staying at a friend's house during a remodel. We connected our two laptops (W7 & W8), desktop (W7) and hp OJP 8600 wireless printer to a Cisco E3000. All are visilble in the DHCP listing from the router. None of the computers can ping the printer at the ip address assigned by DHCP and visible on the printer setup info.
C:\Windows\system32>ping 192.168.1.104
Pinging 192.168.1.104 with 32 bytes of data:
Reply from 192.168.1.107: Destination host unreachable.
Reply from 192.168.1.107: Destination host unreachable.
Reply from 192.168.1.107: Destination host unreachable.
Reply from 192.168.1.107: Destination host unreachable.
Any suggestions?
C:\Windows\system32>ping 192.168.1.104
Pinging 192.168.1.104 with 32 bytes of data:
Reply from 192.168.1.107: Destination host unreachable.
Reply from 192.168.1.107: Destination host unreachable.
Reply from 192.168.1.107: Destination host unreachable.
Reply from 192.168.1.107: Destination host unreachable.
Any suggestions?
ASKER
C:\Windows\system32>arp -a
Interface: 192.168.1.107 --- 0x10
Internet Address Physical Address Type
192.168.1.1 c0-c1-c0-45-19-85 dynamic
192.168.1.105 84-4b-f5-36-0a-23 dynamic
192.168.1.136 60-fb-42-f8-11-10 dynamic
192.168.1.142 d4-9a-20-58-b8-26 dynamic
192.168.1.255 ff-ff-ff-ff-ff-ff static
224.0.0.2 01-00-5e-00-00-02 static
224.0.0.22 01-00-5e-00-00-16 static
224.0.0.251 01-00-5e-00-00-fb static
224.0.0.252 01-00-5e-00-00-fc static
224.0.0.253 01-00-5e-00-00-fd static
239.255.255.250 01-00-5e-7f-ff-fa static
255.255.255.255 ff-ff-ff-ff-ff-ff static
C:\Windows\system32>arp -d 192.168.1.107
The specified entry was not found.
C:\Windows\system32>arp -a
Interface: 192.168.1.107 --- 0x10
Internet Address Physical Address Type
192.168.1.1 c0-c1-c0-45-19-85 dynamic
192.168.1.105 84-4b-f5-36-0a-23 dynamic
192.168.1.136 60-fb-42-f8-11-10 dynamic
192.168.1.142 d4-9a-20-58-b8-26 dynamic
192.168.1.255 ff-ff-ff-ff-ff-ff static
224.0.0.2 01-00-5e-00-00-02 static
224.0.0.22 01-00-5e-00-00-16 static
224.0.0.251 01-00-5e-00-00-fb static
224.0.0.252 01-00-5e-00-00-fc static
224.0.0.253 01-00-5e-00-00-fd static
239.255.255.250 01-00-5e-7f-ff-fa static
255.255.255.255 ff-ff-ff-ff-ff-ff static
I am not sure what this command is suppose to show, but what is do not show is
192.168.1.103, which is one of my computers that is connected to this router as well.
Interface: 192.168.1.107 --- 0x10
Internet Address Physical Address Type
192.168.1.1 c0-c1-c0-45-19-85 dynamic
192.168.1.105 84-4b-f5-36-0a-23 dynamic
192.168.1.136 60-fb-42-f8-11-10 dynamic
192.168.1.142 d4-9a-20-58-b8-26 dynamic
192.168.1.255 ff-ff-ff-ff-ff-ff static
224.0.0.2 01-00-5e-00-00-02 static
224.0.0.22 01-00-5e-00-00-16 static
224.0.0.251 01-00-5e-00-00-fb static
224.0.0.252 01-00-5e-00-00-fc static
224.0.0.253 01-00-5e-00-00-fd static
239.255.255.250 01-00-5e-7f-ff-fa static
255.255.255.255 ff-ff-ff-ff-ff-ff static
C:\Windows\system32>arp -d 192.168.1.107
The specified entry was not found.
C:\Windows\system32>arp -a
Interface: 192.168.1.107 --- 0x10
Internet Address Physical Address Type
192.168.1.1 c0-c1-c0-45-19-85 dynamic
192.168.1.105 84-4b-f5-36-0a-23 dynamic
192.168.1.136 60-fb-42-f8-11-10 dynamic
192.168.1.142 d4-9a-20-58-b8-26 dynamic
192.168.1.255 ff-ff-ff-ff-ff-ff static
224.0.0.2 01-00-5e-00-00-02 static
224.0.0.22 01-00-5e-00-00-16 static
224.0.0.251 01-00-5e-00-00-fb static
224.0.0.252 01-00-5e-00-00-fc static
224.0.0.253 01-00-5e-00-00-fd static
239.255.255.250 01-00-5e-7f-ff-fa static
255.255.255.255 ff-ff-ff-ff-ff-ff static
I am not sure what this command is suppose to show, but what is do not show is
192.168.1.103, which is one of my computers that is connected to this router as well.
what was the ip address of the printer at the original location?
Power cycle the printer see what ip address it acquires
ipconfig /all from your computer
print out network info on printer
see if you can post
Power cycle the printer see what ip address it acquires
ipconfig /all from your computer
print out network info on printer
see if you can post
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ASKER
Not really a solution to my original problem.
command prompt
arp -a
arp -d 192.168.1.107
arp -a
post results
side note:
a printer should not be assigned by dhcp it should be a static ip address.
If you must make it dhcp at least make it a dhcp reservation using the mac address of the printer.