When opening a shortcut to a website it opens in http:// rather than https://


We use window 2008 DC and XP.I have a shortcut which was sent by a survey department. I copied it to all users desktop. when users double click this shortcut it opens a window with the user name and password already pre-entered. I have to say ok and it logs into the website.

We have two different users UserA(less restricted) and UserB(More restricted).The shortcut was working fine for both users and UserB was able to successfully log into the webpage.
All of sudden when user B opens the shortcut it opens the login page and when clicked Ok it goes to a http://www.testsurvey.com and says web page not available.

But when UserA opens the same shortcut it opens the same login page and say Ok it goes to https://www.testsurvey.com.  and the web page it displayed sucessfully.

So  wondering why for UserA  the webpage is opening as http://www.testsurvey.com 
rather than https://www.testsurvey.com

Any help much appreciated.

Who is Participating?
Jerry MillerConnect With a Mentor Commented:
I misunderstood. I thought that the user IDs were for the web site and that one user had less restricted access than the other on the site. That would have to be configured on the web site. If you are talking about PC / network permissions that is different. The site should be set up to automatically switch the http to https, but that isn't in your control.

There may be something different in their browser configuration. For IE, you can enable compatibility view. http://support.microsoft.com/kb/968089.

Is the shortcut properties listed as http://www.testsurvey.com  or https://www.testsurvey.com ?
Jerry MillerConnect With a Mentor Commented:
Double check your shortcuts. My guess is that the one for user B is incorrect. However there could have been a change made by the web developer that is redirecting incorrectly for the more restricted users.

Whoever is in control of the website should redirect users to the correct URL when the http prefix is used. It is done differently depending upon what language the site was written in, In ASP.Net, it is a couple of lines in the global.aspx.
lianne143Author Commented:
Its the same shortcut for both users which is copied to all users desktop. The  web site is hosted outside our organisation. The web developer doesn't have any control over the restricted user on our network.
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