Terminal Services Manager disconnects user

Our server is a Windows Server Enterprise 2008; on Terminal Services Manager when I try to connect to a user, the user can see me trying to connect and he clicks on accepts. As soon as he does accept; it immediately disconnects the user. I want to be able to connect to the users machine without disconnecting the user so that they'll be able to see what I'm doing.
xpanditAsked:
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Sushil SonawaneCommented:
Check yoru group policy setting what you have configure for terminal services.
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xpanditAuthor Commented:
this link sorted out the issue http://support.microsoft.com/kb/2523307
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xpanditAuthor Commented:
got a link from Microsoft
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Windows Server 2008

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