Lotus Notes Disclaimer: Only appear once in email

Hi All,

I recently setup the Lotus Notes disclaimer on our Domino 9 server.

Is there a way to get it to scan the email and only add it, if it's not present?

I.e. only apply once.

Currently our disclaimer is a little wordy (as we have lots of legal requirements) and if the recipient has no disclaimer.  Our's just keeps getting added to the bottom and looks stupid.

I know there are third party products that will do this, but it seems a little daft to spend £1500 on some software and £500 on mandatory support, for something that should be built in.

Many thanks
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Steve KnightIT ConsultancyCommented:
I don't think there is without some custom work in there.  In reality, how would it know?  So you send a message to someone externally with a disclaimer on, they "reply with history" to you and the disclaimer comes back somewhere in the message.  You reply again and it adds it back again along with the history.

You could bring the disclaimer into being added by the users as part of sending messages, and then only to new messages I suppose, but what about a reply to a message just coming in, you make the first reply to it and it should have a disclaimer presumably.

Even people that have solutions like crossware in place afaik end up with multiple disclaimers and other notices from people like Messagelabs on the bottom when combined with replying with history.

So not as easy as it sounds and I haven't really got an easy solution for you, except by modifying your mail template to put the disclaimers where you want them or making part of signatures etc. and letting users choose when to add etc.


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detox1978Author Commented:
It seems like a basic feature.

Check body content for text string, if not present add disclaimer.  

Or even better, I'd want to remove the disclaimer if it's in the body (find/replace with NULL), then add it to the bottom.

If we left it up to the user, it'd never be applied :-)

How much does crossware cost, and could it check the body to see if the disclaimer is present?
Steve KnightIT ConsultancyCommented:
i dont know re crossware sorry, just that some of my customers implemented it.  works well for controlled signatures and the like across their businesses but didnt get involved in putting it in or buying.
detox1978Author Commented:
How much does crossware cost?

Also, can it scan emails as they go externally and only add the disclaimer if it's not present anywhere in the email?
Steve KnightIT ConsultancyCommented:
I don't know how much crossware costs sorry, and I imagine it is based on no. of users etc.

A disclaimer can't really know if it is already there or not IMO, as the content of the message could be quoted, formatted html, multiple part emails etc...

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